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Why I'm not a Dropbox customer anymore


Recently I wanted to log in to Dropbox but I can't load the site anymore in Firefox. I strongly suspect this has something to do with the fact that Firefox is more aggressively blocking various forms of malware and tracking in scripts. Even when I try to drop the level of protection that Firefox is providing me the site still doesn't appear to successfully load. Unfortunately the Dropbox webpage is now chock full of crap 3rd party scripts:

Javascript scripts that Dropbox now loads on their site

Now I get that many modern businesses like to have some form of tracking on their site to generate metrics but the situation here goes far beyond that and strikes me as unreasonable. When I see this many 3rd party tracking and advertising companies scripts being loaded it raises a lot of questions to me about the nature of what data is being sharing with advertising companies. Is the business data that I'm storing on the Dropbox platform shared with advertising companies too? I hope not, but I don't like that I'm having to entertain that question at all as a paying business user. If we wanted to share data publicly we could always have just hosted on our own servers and shared links, but the entire point of us paying for dropbox as a business was to privately share files. Unfortunately I no longer have full confidence in the privacy of data when an organization starts to go down the advertising money route since there's strong economic incentives there to "monetize" the user data. I get the whole notion about how if a service was "free" that you would would be "paying for it" via advertising, but Dropbox is not free as I was a paying customer and my work was a paying customer. Was being the operative word here and I will also now be strongly recommending against the use of Dropbox in my professional work.

Honestly this is very annoying since in the past Dropbox did provide a nice interface for sharing files and I was a very happy customer a few years ago. I just want to be able to pay for private file storage that is free from the influence of advertising companies. In a business sense it's actually imperative that we pay since we want to be assured we are the customer and not the product when it comes to our company data.

Published: Thu 25 June 2020
By Janis Lesinskis
In Misc
Tags: dropbox

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